The future is now and restaurants must embrace using technology to drive sales. In this session, Benjamin Calleja, CEO of Livit, a restaurant design company that acts as strategic consultants to multi-unit restaurants in 43 countries, will share global insights from their experience on how to create experiences that will influence guest behavior and ultimately drive sales through the smart use of integrated technology. Benjamin will put forth real-life success stories from major brands and from their test-lab restaurant on how to trigger customer behaviors based on AI and how data can be used to improve the in-store experience for improved profitability in restaurants. Attendees will gain a strategic understanding of how technology that is available today can be an enabler for improving profitability and making sure restaurants are future-ready.
Company:Livit - Design