2019 Conference Programme

All times displayed for Europe/London timezone.

Keynote: London Is Just the Beginning
10:30 - 11:15
Standard International
Managing Editor
Sleeper Media

The much anticipated opening of the year, the Standard London, has paved the way for a robust international expansion for the brand. By quadrupling its footprint to 20 properties in the coming years what are the challenges ahead? Is it still possible to run the company as a platform for creativity? Will rooms with no windows actually work? Is the strength of the brand a clientele that sees value in a specific lifestyle and is that enough to fuel the aggressive growth?

People Driven vs. Data Driven
11:30 - 12:15
General Manger
Waldorf Astoria Edinburugh
Area Manager
citizenM UK
Co- founder / Founder
Ormeau Baths / Think Hearts + Minds
Bespoke Hotels

The hybridisation of different accommodation structures has left the notion of a traditional hotel far behind. Nowadays, in order to win, lobbies need to be engaging and inviting with free and fast WiFi, rooms overly functional, food and drink concepts blending into all room and non-room areas, the list goes on. But what does that mean operationally? How must brands adapt themselves to manage all of the above, efficiently and within a reasonable timeframe? In a data driven world do we still rely on our teams and human interaction to deliver on the brand promise?

A Holistic Answer to Urban Living
12:30 - 13:15
Architect / Principal
Grzwinski + Pons
Managing Director
Founder & Principal
Michaelis Boyd Associates
Senior Designer
The Design Agency

Almost everyone needs human interaction and there is much compelling evidence that the over-use of digital devices can lead to a sense of loneliness, poor self-esteem and depression, as well as interruption of sleep patterns and the disruption of concentration. How can hospitality design combat loneliness and modern urban isolation whilst considering the well-being of the residents and members both from a physical and physiological health perspective and also from a sociological and psychological one?

Keynote: Putting a Price on Design
15:00 - 15:45
Moderator and Programme Director
Sleep & Eat

How can creativity, art and design act as financial value drivers for investors? More than just a coworking space, a restaurant and an event venue, NeueHouse aims to set itself apart through elevated programming and spectacular design. The man at the helm, a true veteran in the hospitality industry will share his views on the brand’s efforts to create a unique and non-copyable company that delivers returns to its investors.

Bedrooms Are Boring
16:00 - 16:45
Assistant Vice President
Shangri-La International
Moderator and Assistant Editor of Supper Magazine
Supper Magazine
Director of Food and Beverage
The Langham Hotel
Group Director of Food & Beverage
Rocco Forte Hotels
Director of Food and Beverage
Marriott International

Most of the fun (or at least the shareable part) of staying at a hotel takes place outside the room. This is where Instagram shots get taken, menus get scrutinised and drink lists perused. What are the hot new concepts that travellers crave for? Have hotels finally caught up with independent restaurants and bars by offering the same amount of social excitement and post-worthy content? What other food and drink related experiences can hotels offer to entice the modern traveler?

Development Roundtables with Benjamin West
17:00 - 18:30
Global Development Manager
Mandarin Oriental Hotel Group
Vice President
Whitebridge Hospitality
Development Director
Managing Director
Benjamin West
Senior Vice President of Design and Construction
Vice President, Global Residential Development
Rosewood Hotel Group
Property Director
GLH Hotels
Director CBRE+Streetsense
CBRE Spain

Professionals from the hotel development, owner, investor and operator sectors move from table to table ready to answer your questions in this ever popular session. Get there early to avoid disappointment.

And thanks to our friends at Benjamin West for helping us curate this session!